According to the article, "[a]n "alligator" is the person at a meeting who lies in the weeds waiting for a chance to attack." The article discusses five steps to turning an alligator into an ally:
- See the issue from the other's point of view
- Identify and address specific objections
- Demonstrate benefits
- Keep the audience in mind
For the full article, visit http://www.governing.com/columns/mgmt-insights/team-building-turning-alligator-into-advocate.html.